Northwest Crisis Training utilizes Edgework methodology to provide training and consultation on violence prevention, along with individual and workplace safety with a focus on verbal de-escalation and verbal control techniques. Today, more than ever, we are facing interactions with potentially dangerous or volatile people who are struggling with regulating their behavior due to a large range of circumstances. Regardless of the cause of the crisis, it often falls on one person to interact with and calm these individuals. Sometimes an employee or family member has no choice, or even a duty, to intervene to protect others.
The cornerstone of NW Crisis Training is the need to prepare ourselves to react effectively, not emotionally, to these events which will allow us to calm a chaotic situation and create a safe environment for all.
NW Crisis Training bases its teachings on the foundation of awareness and then focusing on the three steps to a successful outcome.
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- Calming oneself, thereby becoming a powerful still-point in chaotic situations
- Effective Listening and Communication with the subject in crisis
- De-Escalating the chaotic situation before trying to problem solve
The goal at NW Crisis Training is to give people the tools to feel comfortable and be safe while interacting with individuals in crisis. This training goes beyond verbal techniques and provides real world experience in how to recognize rising levels of aggression and then use the most effective means to intervene in those situations.
Northwest Crisis Training was formed after 20 years of training and experience by Patrick Fudally. It is his personal ambition to make this material available to any individual or organization, no matter how big or small. The training provided can be tailored to the needs of the institution or individuals requesting our training. Every profession, regardless of training and background, can benefit from NW Crisis Training classes.
Patrick has taught a large range of professional which include:
- Department of Social and Health Services (DSHS) employees around the state of Washington
- Library Employees
- Transit Employees
- Law Enforcement
- Port Employees
- Housing and Outreach Counselors
Patrick was asked to present at the 2024 Law Enforcement Training Officers Association yearly conference in Wisconsin. This is a state wide conference for the trainers of various law enforcement agencies to gather to explore new skills and trainings to bring back to their respective departments.
We offer classes that meet the Washington State requirements in RCW 49.19.030 for safety training in a healthcare setting. See our list of classes for more information.